Privacy Policy
Effective date: 20 January 2026
Controller: MoonsWhale LLC ("Agent Docks," "we," "us")
Contact: support@agentdocks.com
1) What we collect
We may collect:
- Account data: name, email, login details, organisation (if provided).
- Usage data: pages/actions in the app, feature usage, device info, IP address, logs.
- Inputs & content: prompts, images, videos, files you upload, workflow configuration, and generated Outputs.
- Payment data: billing identifiers and subscription status (card details are handled by Stripe).
- Cookies/analytics data: depending on your cookie settings and local law requirements.
2) How we use data
We use personal data to:
- provide and operate the Service (run workflows and generate Outputs),
- secure the Service, prevent abuse, and enforce Terms,
- provide support and communicate with you,
- process payments and manage subscriptions,
- improve features and performance (including debugging and analytics).
3) Legal bases (EU/UK users)
Where GDPR/UK GDPR applies, we process personal data under the following lawful bases:
- Contract: to provide the Service, manage your account, and deliver paid features.
- Legitimate interests: to secure, maintain, and improve the Service, prevent fraud, and enforce our Terms.
- Consent: where required (e.g., certain cookies and marketing).
- Legal obligation: to comply with applicable laws and lawful requests.
4) Third-party processors and sharing
We share data with service providers who help us run the Service, such as:
- Payment processor: Stripe (billing and subscription management).
- Model providers (Third-Party Services): to process Inputs and generate Outputs within your workflows (your Inputs may be transmitted to these providers to deliver the Service).
- Hosting, storage, analytics, and support tools: as needed to operate the Service.
We do not sell your personal data.
5) International data transfers
Because we operate globally, your data may be transferred and processed in countries other than your own. Where required for EU/EEA/UK transfers, we use recognised safeguards such as EU Standard Contractual Clauses (SCCs) or equivalent mechanisms.
6) Data retention
We keep personal data only as long as necessary for the purposes described above, including legal, accounting, and security needs. You may request deletion, but we may retain limited data where required by law or for legitimate interests (e.g., fraud prevention, dispute handling).
7) Security
We use reasonable technical and organisational measures to protect data. No system is 100% secure, and you use the Service at your own risk.
8) Cookies
We use cookies and similar technologies for core functionality and (where enabled) analytics. You can manage preferences through our cookie banner/settings (where available) and your browser controls.
9) Your rights
Depending on your location, you may have rights to:
- access your data,
- correct inaccurate data,
- delete data,
- object to or restrict processing,
- data portability,
- withdraw consent (where processing is based on consent).
EU/UK users also have the right to lodge a complaint with a supervisory authority.
10) Marketing communications
If you opt in (or where permitted by law), we may send product updates and marketing emails. You can unsubscribe at any time using the link in our emails.
11) Children
The Service is not intended for children. Do not use the Service if you are under the minimum age stated in our Terms.
12) Changes
We may update this Privacy Policy. If changes are material, we'll provide notice.
13) Contact
Privacy questions or requests: support@agentdocks.com