Help Center

Get the help you need to make the most of Agent Docks. Our support team is here to assist you with any questions or issues.

Get in Touch

Email Support

Send us an email and we'll get back to you as soon as possible. Typically within 24 hours on business days.

support@agentdocks.com

Documentation

Browse our comprehensive documentation for guides, tutorials, and detailed information about all features.

Browse Documentation

Support Hours

Our support team is available Monday through Friday, 9:00 AM - 6:00 PM EST. We aim to respond to all inquiries within 24 hours during business days.

Quick Help Resources

FAQ →

Find answers to frequently asked questions

Getting Started →

New to Agent Docks? Start here

Troubleshooting →

Common issues and solutions

Node Basics →

Learn about workflow nodes

Building Workflows →

Create your first workflow

Keyboard Shortcuts →

Speed up your workflow

What to Include in Your Support Request

To help us assist you faster, please include the following information when contacting support:

Clear Description

Describe the issue or question in detail. What were you trying to do? What happened instead?

Steps to Reproduce

If reporting a bug, list the exact steps to reproduce the issue. This helps us identify and fix the problem quickly.

Screenshots or Videos

Visual aids help us understand the issue faster. Include screenshots or screen recordings when possible.

Browser & Device Info

Let us know what browser and device you're using (e.g., Chrome on Mac, Safari on iPhone).

Account Email

Include the email address associated with your Agent Docks account so we can look up your details.

Common Support Topics

Account & Billing

•Account setup and verification
•Subscription and payment issues
•Credit usage and refills
•Plan upgrades and downgrades

Technical Issues

•Workflow execution errors
•Node connection problems
•Generation failures
•Performance and loading issues

Features & Usage

•How to use specific nodes
•Template customization
•Automation setup (Telegram, webhooks)
•Best practices and optimization

Data & Privacy

•Data privacy and security
•Content ownership
•Account deletion
•Export and backup

Enterprise Support

Need dedicated support, custom onboarding, or priority assistance? Our Enterprise plan includes dedicated support channels, faster response times, and a dedicated success manager.

Learn About Enterprise

Ready to Get Help?

Our support team is standing by to help you succeed with Agent Docks. Don't hesitate to reach out with any questions.

Email Support Team